Conditions of Use
§1 Area of application, customer information
The following general terms of business (Terms and Conditions) regulate the contractual relationship between
United Pet Brands
Stephan Thomeczek
Kardinal-Hengsbach-Str.2-4
46236 Bottrop
USt.-IdNr DE264506776
PHONE 02041-706090
EMAIL info@united pet brands.de
and consumers who buy goods about our shop. These Terms and Conditions contain furthermore customer information after the Civil Code-info order.
Our terms of business are valid for our dispatch area without restrictions. Divergent arrangements must be given in written form. The terms of business are valid as approved, as soon as an order was given to us.
§2 Contract end
The offers on the Internet show a non-binding request to you to order goods.
After input of your data and with clicking the order badge you deliver an obliging offer on end of a bill of sale.
We are entitled to accept your offer within 3 days under sending of a confirmation of order by e-mail. After futile expiry of the term called in sentence 1 your offer is valid as rejected, i.e. you are bound no longer to your offer.
§3 Customer information: Storage of the offer text
The contract text with information to the article is stored by us. The contract text with information to the article is stored by us. They have no access to the contract text on the Internet.
§4 Customer information: Correction tip
They can correct your inputs before delivery of the order any time. We inform you on the way by the order process about your correction possibilities.
§5 Cancellation instruction, cancellation right
They can revoke your contract explanation within four weeks without giving reasons in text form (e.g., letter, fax, e-mail) or - if the thing leaves to you before the deadline - by return of the thing. The term begins on receipt of this instruction in text form, however, not before entrance of the product with the receiver (by returning delivery of goods of the same kind not before entrance of the first part delivery) and also not before fulfilment of our duties of information according to §312c paragraph 2 Civil Code in connection with §1 paragraph 1, 2 and 4 BGB-InfoV as well as our duties according to §312e paragraph 1 sentence 1 Civil Code in connection with §3 BGB-InfoV. For the protection of the cancellation term the timely sending of the cancellation or the product is enough. The cancellation right is excluded with goods which were made by special wishes of the customer (e.g., personalised or Sonderanfertigungen etc.) as well as with quickly perishable product.
The cancellation is to be directed in:
United Pet Brands - Manager: Stephan Thomeczek
Kardinal-Hengsbach-Str.2-4, 46236 Bottrop
bestellung@united pet brands.de
FAX 02041-7060919
§6 Cancellation results
In case of an effective cancellation the achievements received on both sides zurückzugewähren and if necessary pulled uses (e.g., interest) are to be published. Please, do not inform us moreover - provided that to us yet present - of a valid bank connection.
Are able to do to us the received achievement all or part not or only in made worse state zurückgewähren, you must pay to us in this respect if necessary value compensation. With the surrender of things this is not valid if the deterioration of the thing is to be led back exclusively on their check - as she would have been possible to you possibly in the retail shop-. For the rest, you can avoid the duty to the value substitute with one by the designated putting into use of the thing resulted deterioration, while you do not take the product like her property in use and omit from everything what affects their value. Paketversandfähige things are to be sent back on our danger. They have to bear the costs of the return if the delivered product of the ordered ones corresponds and if the price of the product to be sent back does not exceed an amount of 40 euro or if you have not produced the consideration or a by contract agreed hire-purchase with a higher price of the purchase object at the time of the cancellation yet. Otherwise the return is free for you. Not paketversandfähige things are fetched with you. Obligations to the allowance of payments must be fulfilled within 30 days. The term begins for you with sending the cancellation explanation or the thing, for us with their receipt. Besides, the allowance occurs according to the standard rates of our Zustellpartner GLS or donors. Special costs as for example Express train and locking good surcharges cannot be refunded.
Add please a copy of the light of delivery and send the goods to the following address:
United Pet Brands
Stephan Thomeczek
Kardinal-Hengsbach-Str.2-4
46236 Bottrop
§7 Back end costs
Power of the consumers of his cancellation right after figure 6 of the Terms and Conditions use, so he has to bear the regular costs for the return of the product if the delivered product of the ordered ones corresponds, and if the price of the thing to be sent back does not exceed an amount of 40 euros, or if with a higher price of the thing the consumer has not produced the consideration or a by contract agreed hire-purchase yet.
Regular costs in this sense are only the costs of the usual package sending. You do not have to carry any add-on costs by the sending to another place than to our company headquarters at the time of your order or by the intercalation of an Abholdienstes by us
§8 Retention of title
The purchase object remains our property up to the entire payment.
§9 Limitation of your guarantee claims
Their claims because of defects with used things come under the statute of limitations in one year from handing over of the sold thing to you. Compensation claims, claims because of defects are excluded from this regulation which we hid cunningly, and claims from a guarantee which we have taken over for the state of the thing. The legal periods of limitation are valid for these excluded claims.
§10 Complaint
Should you have reason for objections, i.e. an article should show material defect or processing mistake, complain this please immediately and immediately in writing to us. Damages in transit and
Damages in the package are to be complained IMMEDIATELY to the delivery agent and to let take the minutes. The contents of the broadcasting should be checked in the presence of the delivery agent if necessary also for damages. Should the contents also have taken damage, the acceptance is to be refused.
During the legal guarantee term of 2 years after delivery / danger crossing we have first the right on finishing touches. If it should be necessary, we exchange the article all or part.
If a mistake is not repaired within an adequate term and also no subsequent delivery or exchange is carried out, you are entitled, instead, to cancellation of the purchase (change) or lowering of the purchase price (decrease).
For the damages which originate from improper use and treatment of the purchase object no guarantee claim exists.
Add to the return please the copy of invoice and the return-light with an exact mistake description, so that we can work on the complaint as fast as possible.
§11 Restriction of liability
We exclude the liability for slightly careless duty injuries, provided that these no contract-essential duties, damages from the injury of the life, the body or the health or guarantees concern or claims are touched according to the product liability law. Same is valid for duty injuries of our fulfilment assistants and our legal representatives. To the contract-essential duties belongs in particular the duty to hand over to you the thing and to get you the property of it. Furthermore we have to get you the thing freely from material faults and legal faults.
§12 Delivery / Dispatch
We explain their order as fast as possible. We deliver the product with package service or forwarding agency under extended retention of title. Our postage-all-inclusive and packaging-all-inclusive within Germany are expelled with the respective offer clearly. Dispatch on islands only after consultation. We are entitled to charge for the forwarding expenses and for COD charges to the buyer, a consignment of goods should be returned because of groundless non-acceptance. In addition, we raise a treatment-all-inclusive of 7.50€. Should not all ordered articles be in stock, we reserve ourselves the right on part delivery. Our delivery occurs under the reservation that we ourselves are supplied properly and on time. Hence, we do not have to represent possible missing availability. Also higher power is able to do the delivery of the product would pull.
§13 Prices
Our prices are cash prices, i.e. including the value added tax applying at the moment. All present prices lose with appearance of a new price-list her validity. Mistakes with the prize honouring or price changes we reserve ourselves. For pressure or data mistake and also mistakes in the shop catalogue we assume no liability.
§14 Payment
The invoice amount is due immediately and without deduction and is payable. We advise against the sending of cheques and cash, because for loss no liability is assumed. After monetary entrance the product is brought to the dispatch.
§15 Place of fulfilment, legal venue, applicable right
Place of fulfilment and legal venue for all claims is Bottrop. This clause is ineffective for non-businessmen. On the contractual relationship German right finds use (also with deliveries in the foreign countries).
§16 Void in part
Should single regulations of these terms of business be ineffective, this does not touch the continuance of the remaining regulations and the bill of sale all together
State 01/10/2009
Data protection
We are glad about your interest in our homepage and our enterprise. Besides, for external links to foreign contents we can assume in spite of careful content control no liability.
The protection of your personal data with the elevation, processing and use on the occasion of your visit on our homepage is to us an important concern. Their data are protected within the scope of the legal regulations and are treated according to the federal data protection act.
We reserve ourselves, if necessary to carry out data exchange with the Schufa.
In the following you find information which data during your visit on the homepage grasps and how these are used:
1. Elevation and processing of data
Every access to our homepage and every call of a file deposited on the homepage are taken down. The storage serves internal system-related and statistical purposes. Are taken down: Name of the called away file, date and time of the call, transferred data amount, announcement about successful call, web browser and asking for Domain. In addition, the addresses IP of the asking for calculators are taken down. Further personal data are only grasped if you provide this information voluntarily, possibly within the scope of an inquiry or registration.
2. Use and passing on of personal data
As far as you have made available personal data to us, we use this only to the answer of your inquiries, for the winding up with you of closed contracts and for the technical administration.
Their personal data are only transmitted into three parts or, otherwise, are transmitted if this is necessary for the purpose of the contract winding up, in particular passing on of order data to supplier or for account purposes or you have agreed before. They have the right to revoke a given approval with effect for the future any time.
The deletion of the stored personal data occurs if you revoke your approval of the storage if her knowledge is not necessary to the fulfilment of the purpose presecuted with the storage any more or if her storage for other legal reasons is inadmissible.
3. Application of Cookies
We use Cookies - small files with configuration information-. They help to determine user-individual settings and to realise special user functions. We grasp no personal data about Cookies. All functions of the website are also applicable without Cookies, then, however, some user-defined qualities and settings are not available.
4. Google Analytics
This website uses Google Analytics, a web analysis service of the Google Inc ("Google") Google Analytics uses so-called" Cookies", text files which are stored on your computer and which allows an analysis of the use of the website by you. The information generated by the Cookie about your use this website (including your IP address) is transferred to a server of the Google in the USA and is stored there. Google will use this information to evaluate your use of the website to put together of report about the website activities for the website operators and to render linked services next with the website use and the Internet use. Also Google will transfer this information if necessary into three parts, provided that this legally prescribed or as far as third process these data on behalf of Google. Google will associate your IP address with other data of the Google in no case. They can prevent the installation of the Cookies by a suitable setting of your browsers software; we point out you, nevertheless, to the fact that you cannot use all functions of this website in this case if necessary fully extensively. By the use of this website you agree with the treatment of the data upraised about you by Google in the before described way and for the before named purpose.
5. Information right
They have any time the right on information about the data stored with regard to your person, origin and receiver as well as the purpose of the data processing. The web master provides information about the stored data.
Security tip:
We try hard to store your personal data by seizure of all technical and organizational possibilities in such a way that they are not accessible to third. With the communication by E mail the entire data security cannot be guaranteed by us, so that we recommend you with confidential information the post.
